Ollie's Bargain Outlet - Wilmington, NC

posted 2 months ago

Full-time
Wilmington, NC
1,001-5,000 employees
General Merchandise Retailers

About the position

The Loss Prevention Associate is responsible for maintaining a professional visual deterrence to prevent theft while ensuring a safe and pleasant shopping experience for customers and a positive work environment for associates. This full-time position requires regular night and weekend shifts.

Responsibilities

  • Adhere to schedule as provided by DLPM.
  • Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
  • Maintain a highly visible position at the store entrance during assigned shift.
  • Greet and acknowledge all customers and associates as they enter and exit the store.
  • Observe and report all theft incidents or suspected theft to manager on duty and District LP Manager.
  • Maintain open line of communication with all store associates and team leaders.
  • Support store in maintaining company standards related to security and safety procedures.
  • Direct store on completing 'Store Theft Reports' when required.
  • Participate in the store's loss prevention and safety programs.
  • Conduct store tours as directed by DLPM.
  • Complete audits as directed by DLPM.
  • Demonstrate a high degree of professionalism.
  • Ensure front entrance is clean and safe for all shoppers.
  • Conduct bag checks as per company's guidelines.
  • Perform any other tasks as assigned by Loss Prevention Management.

Requirements

  • Ability to handle difficult situations with diplomacy.
  • Ability to follow directions.
  • Ability to maintain a consistent set of standards, using judgment and discretion.
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.
  • Ability to stand for extended periods of time.
  • Ability to stand, walk, bend, and kneel on a frequent basis.
  • Ability to lift 25 lbs.
  • Ability to work in a constant state of alertness and safe manner.

Benefits

  • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
  • 401K with a generous company match and immediate vesting.
  • Strong field sales career growth & talent development culture for top performers.
  • 20% Associate discount on all Ollie's purchases.
  • Vast array of voluntary benefits.
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