UT Federal Credit Union - Knoxville, TN
posted 5 days ago
- Entry Level
Knoxville, TN
Credit Intermediation and Related Activities
About the position
The Loss Mitigation Specialist II is responsible for preserving the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, and recovering collateral. This role involves contacting delinquent accounts, analyzing financial situations, and assisting team members as needed.
Responsibilities
- Contact delinquent accounts by phone and mail; maintain accurate files and reports on all collection activity.
- Take appropriate actions to bring delinquent accounts current.
- Analyze financial situation of delinquent borrowers; make recommendations to cure defaults.
- Assist other members of Loss Mitigation team as needed.
Requirements
- One year to three years of similar or related experience.
- A high school education or GED.
- Excellent communication skills.
- General knowledge of Fair Debt Collection Practices Act and US Bankruptcy Code.
Nice-to-haves
- Experience in a financial institution or credit union environment.
