Loro Piana, Assistant Client Advisor - Vail (Temporary)

$52,000 - $56,160/Yr

Loro Piana - Vail, CO

Full-time - Entry Level

Vail, CO

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Loro Piana is seeking a temporary Assistant Client Advisor to enhance the shopping experience at their Vail location. This role is essential in providing exceptional support to the sales team, managing client inquiries, and assisting with various operational tasks. The Assistant Client Advisor will leverage their product knowledge and passion for luxury goods to build client relationships and contribute to the company's business objectives.

Responsibilities

• Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance that aligns with Loro Piana standards.
• Support the sales team by providing exceptional assistance and maintaining a strong sense of product knowledge to elevate the client experience.
• Build meaningful client relationships by facilitating communication via emails, hand-written notes, phone calls, and our clientele app to boost sales.
• Support CRM initiatives by recording and updating relevant client information to enhance future sales opportunities and tailor services to individual preferences.
• Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest.
• Support in the maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store management and the sales team to ensure that merchandise is properly replenished, well-maintained, and easily accessible for seamless operations.
• Provide exceptional operational and administrative support to client advisors, contributing to the overall success of the business.

Requirements

• 1+ years of sales support or sales experience, preferably in a luxury retail environment.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Benefits

• Healthcare
• Fertility support
• Adoption and surrogacy assistance
• Tuition reimbursement
• Mental health support