About the position
One of CRG's largest clients located in South Charlotte is hiring for a Logistics Specialist to join their team! This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.
Responsibilities
- Serve as point of contact for escalations and deviations for Delivery and other business factors.
- Serve as point of escalation to resolve customer queries / issues.
- Ensure that all import and export requirements are adhered to, including meeting and exceeding customer requirements and expectations, safety, documentation, and regulatory requirement.
- Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
- Service as point of escalation for vendors.
- Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
- Identify and suggest opportunities for continuous improvements and cost reductions.
- Co-own KPI's and other measurements within Delivery and initiate any necessary action plans for improvement.
Requirements
- Bachelor's degree OR 2-4 years of experience in the transportation industry
- Organization and time management skills
- Ability to lead meetings and maintain excellent communication skills
- Working knowledge of MS Office Suite and ability to quickly adapt to software (specifically MS Excel)
- Possess conflict resolution and negotiation skills while being a team-player and striving for results
Benefits
- Positive work environment
- Stability
- Growth potential
- Hybrid work schedule
- Competitive benefits package
