Savage Companies - Portland, ME

posted 7 days ago

- Entry Level
Portland, ME
Professional, Scientific, and Technical Services

About the position

Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation. Military Veterans and Reservists are encouraged to apply. As the Logistics Coordinator, your primary responsibilities will consist of providing administrative support to the Operations Manager and team. You will provide all data entry into financial and rail related systems to provide timely and accurate information for management's review.

Responsibilities

  • Manage customer orders and inventory systems
  • Answer phones and assist with customer needs, accountable for all office functions by maintaining control of ability to meet customer expectations
  • Monitor Emails throughout the day for order status changes/additions and other customer needs
  • Enter customer orders and railcar shipments in Savage systems inventory and have verified prior to railcar/truck arrivals by another employee
  • Fax/email Bill of Ladings to customers and designated parties as required
  • Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist)
  • Contact carriers to schedule pick up times and inform customers of impacts to deliveries
  • Prepare load schedule for next day's loads
  • Ensure all railcars' Inbound and Outbound inspections are completed before filing
  • Provide Safety Briefing to new drivers, vendors, and visitors
  • Follow company/customer policies and procedures (i.e. internal controls, record retention, verifications, etc.)

Requirements

  • Ability to 'think ahead' and anticipate the needs of Customers and Team Members
  • Knowledge of Fundamentals of Customer Service
  • Proficiency in MS Office Suite including Word, Excel, and PowerPoint
  • Understanding of principles and practices of organization, planning, records management, research, and general administration
  • Ability to follow written and/or verbal instructions with minimal supervision

Benefits

  • Paid Holidays and Paid Time Off (PTO)
  • Profit Sharing
  • Excellent benefits including medical, dental, vision, and 401(k) with match
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