Logistics Coordinator

Roadtex Transportation•Detroit, MI

9d•Onsite

About The Position

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. Echo is seeking an entry-level Logistics Coordinator to join our growing company and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn. As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.

Requirements

High school diploma; 2-year community college or vocational degree
1+ years' experience in customer service or logistics
Task oriented, problem solver, and multi-tasker
Ability to follow standard operation procedures with little to no oversight
Enjoy working in a team environment but follow through on own deliverables on a daily basis
Professional, courteous and cooperative
Reliable and willing to learn

Nice To Haves

Have mastered the art of managing time and accomplishing tasks
Are always one step ahead, you know how to identify where help is needed and offer it before you’re asked
Can solve any problem that’s thrown your way
Thrive in fast-paced environment and can shift priorities effortlessly
Are looking to enter a company at the ground level and learn as much as possible

Responsibilities

Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests
Manage the scheduling of pickup and delivery appointments for client shipments
Assist to resolve Accounts Receivable and Accounts Payable issues
Work with Account Executives to provide world class customer service to clients
Leverage operational support to batch up processes and continually improve the efficiency of overall book of business
Proactively communicate issues to the team
Manage relationships within Echo and with key carriers
Gain competency and adopt Echo's technology to be as efficient as possible