Logistics Coordinator

Lordco Auto Parts•Port Coquitlam, BC

4d•CA$22 - CA$27•Onsite

About The Position

Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and is a family-owned and operated business since 1974. The Logistics Coordinator supports the daily coordination of transportation, shipping, delivery follow-up, driver communication, carrier activity, and equipment-related communication across the logistics network. This role provides administrative and operational support to the Logistics and Heavy Duty teams by helping ensure shipments are planned, tracked, communicated, and escalated appropriately. The position supports both internal fleet operations and third-party carrier coordination where required. The Logistics Coordinator plays an important role in improving communication between shipping, warehouse operations, drivers, stores, carriers, maintenance, and logistics leadership.

Requirements

Strong communication and follow-up skills.
Ability to work with drivers, warehouse teams, stores, carriers, maintenance, and leadership in a professional manner.
Strong organizational skills with attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable using email, spreadsheets, transportation systems, carrier portals, and internal reporting tools.
Ability to remain calm and solution-focused when dealing with service issues, equipment concerns, or urgent requests.

Nice To Haves

Previous experience in logistics, transportation, dispatch, shipping, warehousing, customer service, or operations coordination preferred.
Class 1 driver’s licence is considered an asset, but is not mandatory.
Understanding of transportation equipment, driver requirements, CVSE compliance, and road safety is considered an asset.
Basic knowledge of freight, courier, LTL, BOLs, PODs, tracking, and delivery coordination is an asset.

Responsibilities

Assist with daily delivery planning and shipment coordination.
Support communication between shipping, warehouse teams, drivers, stores, and logistics leadership.
Monitor delivery status and follow up on delays, missed shipments, or service issues.
Help coordinate coverage requirements for vacation, sick calls, injuries, or operational gaps.
Support evening or early-morning communication where required for next-day delivery planning.
Assist shipping departments with shipment follow-up, tracking, and delivery communication.
Help ensure shipments are routed through the appropriate internal truck, courier, LTL carrier, or third-party provider.
Support stores and DC teams with freight-related questions, shipment status updates, and escalation requests.
Help maintain clear communication when service issues affect stores or customers.
Communicate with carriers, couriers, and LTL providers regarding shipment status, pickups, missed freight, delays, or accessorial concerns.
Assist with tracking shipments arranged through third-party providers.
Support freight claim follow-up and documentation where required.
Maintain carrier communication records for visibility and accountability.
Assist with driver communication related to route changes, shipment priorities, coverage needs, or delivery updates.
Help collect and organize paperwork, delivery documentation, BOLs, PODs, and other transportation records.
Support the Heavy Duty Manager or logistics leadership with driver-related follow-up as needed.
Assist with identifying and escalating equipment concerns to support driver safety, CVSE compliance, and operational continuity.
Help ensure trucks and trailers remain safe, roadworthy, properly maintained, and available for service.
Escalate service, safety, equipment, maintenance, or compliance concerns to the appropriate manager.
Maintain accurate shipment, tracking, and communication records.
Assist with logistics reports, carrier updates, invoice support, delivery performance summaries, and operational documentation.
Help identify recurring service, equipment, or delivery issues and bring them forward for review.
Support process improvements related to shipping, tracking, communication, compliance, and transportation visibility.
Provide support during high-volume periods, special projects, trade shows, route changes, carrier transitions, or network adjustments.
Assist with communication during weather delays, ferry/barge issues, carrier disruptions, equipment issues, or urgent store needs.
Help ensure operational information is shared with the right department in a timely and professional manner.