LOFT LOFT (Copley Place, Boston, MA) Sales Lead Boston, MA

About the position

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Responsibilities

• Support and role model excellent customer experiences.
• Deliver personalized customer experiences and provide guidance to associates.
• Collaborate with the Store Manager to become an expert on store functions.
• Assist store leaders with onboarding and developing an effective team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards with a focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide feedback and coaching to associates for better customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize technology to stay informed on company priorities and promotions.

Requirements

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments.

Benefits

• 50% off regular-priced merchandise at Ann Taylor and LOFT
• Support for individual development and growth opportunities
• Opportunities to support philanthropic partners that benefit local communities
• 401(k)