Loan Support Analyst - CMBS Servicing - Midland
About The Position
Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations. Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority. Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Typically requires 4+ years of related business or functional experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
Responsibilities
- Identifying and contacting authorized party to complete Borrower Admin registration for CRE Insight access
- Processing borrower requests via phone, email, and CRE Insight portal.
- Researching and processing incoming and aged funds
- Monitoring delinquencies and performing collection activities
- Reviewing and processing borrower requested late charge waivers
- Completing address changes, audit confirmations, and rate caps reviews
- Communicating and collaborating with Functional Departments to aid borrowers with any potential questions or issues that may arise
- Review and process loan payments, escrows and reserve account disbursements.
- Assist in the preparation of periodic reporting including investor, internal and regulatory reports.
- Perform covenant compliance testing.
- Maintain accurate and up-to-date loan servicing records in the servicing system.
- Support the onboarding of new loans and the transition of paid-off or transferred loans.
- Support tax and insurance administration.
- Perform collection activities on delinquent accounts.
- Review reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
