About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC's Complex Loans - Midland organization, you will be based within the PNC Midland footprint. As a Loan Servicing Analyst Senior within PNC’s Complex Loan Administration team, this position is primarily responsible for servicing a complex commercial real estate portfolio with active cash management activities in compliance with related servicing agreements, loan documents, policies and procedures and applicable regulations. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Bachelors
  • No Required Certification(s)
  • No Required License(s)
  • This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Nice To Haves

  • Analytical Thinking
  • Capital Management
  • Compliance Requirements
  • Documentations
  • Due Diligence
  • Loan Documentation
  • Regulatory Compliance
  • Risk Mitigation Strategies
  • Consulting
  • Customer Interaction
  • Decision Making and Critical Thinking
  • Effective Communications
  • Financial Analysis
  • Managing Multiple Priorities
  • Negotiating
  • Operational Functions
  • Products and Services
  • Relationship Management

Responsibilities

  • Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and autonomy.
  • Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders.
  • Analyzes and interprets complex loan agreements to accurately apply loan terms in loan servicing activities.
  • Ensures all servicing activities are carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
  • Resolves non-compliant issues through written and verbal communication with both internal and external parties.
  • May review and process loan payments, escrows and reserve account disbursements.
  • May assist in the preparation of periodic reporting including investor, internal and regulatory reports.
  • May perform covenant compliance testing.
  • Maintains accurate and up-to-date loan servicing records in the servicing system.
  • May support the onboarding of new loans and the transition of paid-off or transferred loans.
  • May support tax and insurance administration.
  • May perform collection activities on delinquent accounts.
  • May have funds disbursement authority.
  • Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
  • May serve as a subject matter resource and may provide specialty product training.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level
  • years of service
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