South State Bank - North Charleston, SC
posted 12 days ago
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work. The position is responsible for the overall management of the Loan Insurance/Escrow team, including monitoring daily workflows, staffing, and training. This requires advanced knowledge of all Escrow functions and procedures for insurance tracking, flood zone changes, property tax, forced placed insurance practices, etc. The role involves assisting with problem resolution and escalations as well as complaint management for the team. The manager keeps up to date with all changes to bank policies, procedures, federal and state regulations which impact problem resolution aspects. The job is 100% in office.