Loan Documentation Specialist 4

About the position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. The position involves performing Post Close Audit of all SBA Loans, Origination and Servicing, that are booked by internal partners. This includes reviewing necessary documents and information within designated time frames, communicating with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. The role ensures compliance with internal policies, regulatory and customer service standards, and is responsible for obtaining recorded collateral documents and any Post Close Conditions set by Credit and Closing.

Responsibilities

• Perform Post Close Audit of all SBA Loans, Origination and Servicing.
• Review necessary documents and information within designated time frames.
• Communicate with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries.
• Resolve problems and obtain additional documents needed to complete the file.
• Ensure compliance with internal policies, regulatory and customer service standards.
• Obtain recorded collateral documents and any Post Close Conditions set by Credit and Closing.

Requirements

• High school diploma or equivalent.
• Typically four to six years of relevant experience.

Nice-to-haves

• Thorough knowledge of legal documents used to support applicable loan/lease processing.
• Ability to identify and resolve/escalate complex problems with minimal guidance.
• Ability to apply critical thinking for all elements of loan documentation construction.
• Ability to master the bank’s documentation software.
• Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.
• Thorough knowledge of applicable credit policies and approval processes for assigned product(s).
• Ability to work effectively and accurately in a fast paced, high production, professional environment.
• Strong organizational skills.
• Effective verbal and written communication skills.
• Experience with CLW and AFS (Hogan), nCino, and iLien preferred.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law