LOAN COORDINATOR

Guardian Credit Union•Prattville, AL

3h•Onsite

About The Position

The Loan Coordinator is responsible for reviewing incoming documents to ensure accuracy and completeness, updating the computer system, and coordinating with borrowers and loan originators to resolve any discrepancies. This role involves assembling and analyzing borrower data, computing ratios for underwriters, preparing commitment letters, and managing the collection and verification of necessary documentation such as proof of income and title documentation. The Loan Coordinator also handles the disbursement of loan funds and interacts with members to answer questions about the loan qualification process, schedule appointments, and promote available services. Additionally, the role includes auditing new account and loan paperwork and collaborating with lending agents to address audit issues.

Requirements

Six months to two years of similar or related experience, including time spent in preparatory positions.
High school degree or GED required.
Excellent written and verbal communication and interpersonal skills.
Detail oriented and organized.
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Capable of climbing/descending stairs in emergency situation.
Able to operate routine office equipment including telephone, copier, computer terminal and keyboard, facsimile, calculator.
Understands computer basics.
Able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Able to work extended hours whenever required or requested by management.
Capable of regular, reliable and timely attendance.
Able to perform job functions independently or with limited supervision.
Able to work effectively either on own or as part of a team.
Able to read and carry out various instructions and follow oral instructions.
Able to speak clearly and deliver information in a logical and understandable sequence.
Able to perform basic mathematical calculations with extreme accuracy.
Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization.
Demonstrate highest levels of customer service and discretion when dealing with the public.
Able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
Able to effectively handle multiple, simultaneous, and changing priorities.
Capable of exercising highest level of discretion on both internal and external confidential matters.
Ability to perform non-complex arithmetic calculations (addition, subtraction, multiplication, division, percentages) to prepare loan files for submission to loan underwriters.

Nice To Haves

Courtesy, tact, and diplomacy are essential elements of the job.

Responsibilities

Reviews incoming documents for completeness and accuracy, updating the computer system.
Requests and verifies accuracy of incoming data, coordinating with borrowers and loan originators on any problems or discrepancies.
Assembles and analyzes borrower data and computes ratios for submission to loan underwriters.
Prepares and sends commitment letters.
Collects and verifies proof of income, inspects collateral, prepares title documentation, and follows up.
Collects 10-day payoffs from other financial institutions.
Completes and finalizes all required loan documentation.
Handles disbursement of loan funds in a timely manner.
Interacts with members to answer questions on the loan qualification process.
Sets appointments with lending agents.
Promotes all available services.
Audits new account and loan paperwork.
Works with lending agents to troubleshoot and resolve audit issues.