Litigation Adjuster - NY Labor Law and Property Specialist

Merchants•Buffalo, NY

7d•Hybrid

About The Position

Merchants Insurance Group, a leading Property and Casualty Insurer in the Northeast, is seeking a Litigation Adjuster – NY Labor Law and Property Specialist to join its Claims Legal Team at its Corporate Headquarters in Buffalo, New York. This role focuses on New York Labor Law and third-party property damage claims, requiring extensive interaction with internal colleagues, policyholders, agents, attorneys, and various claim-related service providers. Merchants Insurance Group is recognized for its strong financial rating and as a Best Place to Work, offering a hybrid work schedule that includes two full days per week in the office with the flexibility to work remotely for the remaining days.

Requirements

A 4-year degree or equivalent work-related experience.
A minimum of 5 years’ experience handling New York Labor Law and third-party property damage claims.
Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
Exceptional organization, negotiation, verbal and written communication skills are required.

Nice To Haves

Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
Professional designations or working towards industry specific designations are a plus.

Responsibilities

Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
Negotiating fair and equitable settlements directly with attorneys.
Identifying risk transfer opportunities through trade contracts and/or applicable law.

Benefits

Welcoming and positive work environment.
Colleague Appreciation events.
Flexible work arrangements, including flex scheduling and summer hours.
Hybrid work schedule.
Competitive pay scale.
Company bonus program.
Generous paid time off package.
Health, Dental, Vision, Life Insurance, Short Term Disability.
401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
Tuition Reimbursement.
And many more exciting company benefits!!