Licensed Residential Service Plumber

PapaliaBoxborough, MA
$80,000 - $130,000Onsite

About The Position

Papalia Home Services, a trusted provider of home comfort solutions in the Boston Metro West area since 1990, is seeking a skilled Residential Service Plumber for their Boxborough, MA location. This role is for an experienced professional focused on diagnosing, repairing, and maintaining residential plumbing systems while ensuring exceptional customer service. Papalia Home Services offers plumbing, heating, cooling, electrical, and water filtration services and has been recognized with Angie’s List Super Service Awards.

Requirements

  • Minimum 2 years of experience as a Residential Plumbing Service Technician
  • Proven ability to identify, diagnose, and resolve plumbing problems independently
  • Strong diagnostic, troubleshooting, and multitasking skills
  • Excellent interpersonal and communication abilities
  • Detail-oriented and organized with strong time management skills
  • Customer-first mindset and pride in quality workmanship
  • Valid driver’s license with a clean driving record

Nice To Haves

  • Massachusetts Journeyman or Master Plumber License preferred

Responsibilities

  • Diagnose and repair plumbing issues in residential settings
  • Install, maintain, and service plumbing fixtures, water heaters, piping, and filtration systems
  • Perform scheduled maintenance, tune-ups, and inspections
  • Ensure all work complies with Massachusetts plumbing codes and safety standards
  • Troubleshoot complex issues and offer clear, effective solutions
  • Communicate with homeowners professionally and educate them on system operations and maintenance
  • Deliver exceptional customer service

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company match
  • Company-paid Life and Long-Term Disability Insurance
  • Optional Short-Term Disability and Voluntary Life Insurance
  • Generous Paid Time Off and Holiday Schedule
  • Fully stocked company vehicles and tool stipend
  • Continuous training opportunities
  • Up to $5,000 Sign-On Bonus
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