Licensed Optician - Assistant Manager

National Vision - Davenport, FL

Full-time

Davenport, FL

Health and Personal Care Retailers

About the position

The position involves driving, monitoring, and achieving profit, sales, and performance goals in accordance with National Vision standards. The role requires oversight of the eyeglass department to ensure operational efficiency and compliance with company policies. A strong commitment to customer service is essential, and the individual will be responsible for ensuring that all associates uphold this standard. Additionally, the position includes responsibilities related to merchandising, marketing execution, and supervising staff to ensure timely completion of daily functions.

Responsibilities

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards.
• Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.
• Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.