About the position
The Rutgers Law School seeks a Library Assistant II based at the Camden location. This position is integral to the library's operations, primarily responsible for circulation desk coverage. The Library Assistant II will be tasked with opening and closing the library, welcoming patrons, answering phone inquiries, charging and discharging loans, retrieving reserve materials, and assisting patrons with computer access. Additionally, the role involves recording statistics and providing directional assistance. In the absence of a Reference Librarian, the Library Assistant II will assist patrons in locating specific materials in both hardcopy and online sources, given full or partial citations. Other circulation duties may include fulfilling interlibrary loan requests and handling digitization requests. This position requires the provision of circulation services on weekdays and reports directly to the Daytime Supervisor. Key duties for this position include maintaining accurate data in the online catalog, creating online brief, control, and check-in records, and placing holds for items borrowed from other libraries. The Library Assistant II will perform pre-cataloging and database searches, process materials returned from cataloging, and help resolve cataloging problems. The role also involves maintaining check-in records and contacting vendors regarding claims. The assistant will locate and process materials for reserve via online and manual systems and compile statistics. Scanning documents for posting as electronic reserves and assisting library patrons with problems and questions at the reserve desk are also part of the responsibilities. The Library Assistant II will work at the circulation and/or information desks as scheduled, providing assistance and instruction to library patrons in all circulation desk functions. The position may require resolving billing problems and collecting fines from library patrons. Representing the local unit, the Library Assistant II may participate in functional groups or work teams under the direction of the functional group or team leader. There may also be opportunities to lead, guide, and train students and other library assistants in all aspects of circulation, including charging, discharging, maintenance records, ordering replacements for missing books, recalls, and overdue notices. The Library Assistant II may take charge of the department or a smaller branch library during the night or weekend schedule and will perform related duties as required. The library is currently recruiting for two vacancies.
Responsibilities
- Cover the circulation desk, including opening and closing the library, welcoming patrons, and answering phone inquiries.
- Charge and discharge loans, retrieve reserve materials, and assist patrons with computer access.
- Record statistics and provide directional assistance to library patrons.
- Assist patrons in locating specific materials in hardcopy or online sources in the absence of a Reference Librarian.
- Fulfill interlibrary loan requests and handle digitization requests as needed.
- Maintain accurate data in the online catalog and create online brief, control, and check-in records.
- Place holds for items borrowed from other libraries and perform pre-cataloging and database searches.
- Process materials returned from cataloging and help resolve cataloging problems.
- Maintain check-in records and contact vendors regarding claims.
- Locate and process materials for reserve and compile statistics.
- Scan documents for posting as electronic reserves and assist library patrons with questions at the reserve desk.
- Work at the circulation and/or information desks, providing assistance and instruction to library patrons.
- Resolve billing problems and collect fines from library patrons.
- Participate in functional groups or work teams under the direction of the functional group or team leader.
- Lead, guide, and train students and other library assistants in circulation processes.
- Take charge of the department or a smaller branch library during night or weekend schedules.
Requirements
- Requires a high school/vocational school education and three years of general library, library-related, or clerical experience.
- Two years of college study and one year of library, database management, or information systems experience may be substituted for the three years of library experience requirement.
- Requires accuracy, attention to detail, and the ability to work collaboratively in a diverse and multicultural work environment.
- Requires the ability to record and maintain data in computerized and non-computerized formats.
- Must have effective client service skills.
- Must be able to lift and move up to 30 pounds and push book trucks.
Nice-to-haves
- Working knowledge of MS Word and Excel.
- Experience with library catalog software and digital scanning equipment and programs.
- Familiarity with legal publications.
Benefits
- Comprehensive benefit program for eligible employees.
