Library Assistant II - Part-Time

About the position

The Library Assistant II position at the City of Boca Raton is a part-time role focused on providing specialized library services to patrons. The role involves assisting with research inquiries, training staff, and supporting library operations, including circulation and account services. The position requires effective communication and interpersonal skills to interact with library users and ensure a positive experience.

Responsibilities

• Answer specific research and instructional questions for patrons in person, by telephone, and by mail.
• Oversee and assist in the production of subject or age-level materials including bibliographies.
• Introduce and instruct children and teens in the use of information retrieval tools and the library's online catalog.
• Interact with patrons to assist them in using library services, equipment, programs, and facilities.
• Collect and cancel fines or fees as appropriate, and answer questions regarding library services.
• Train staff in the use of various databases, policies, procedures, and office equipment.
• Support staffing of the Check-Out Desk to assist patrons with checking materials in or out, placing holds, and resolving issues.
• Process requests for library materials/information received by phone, fax, email, or in person.
• Support circulation technology including the circulation module, scanners, and printers.
• Collect and report circulations and other statistics as assigned.

Requirements

• Associate's degree from an accredited college or university, or 60 completed course credits from any accredited college or university.
• One (1) year of experience working with the public or supporting public services.

Nice-to-haves

• Bachelor's degree.
• Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.

Benefits

• Part-time hourly wage of $20.94.
• Flexible scheduling with 20 - 25 hours per week including days, nights, and weekends.