Leave Administrator

Bowery Residents' Committee • New York, NY

7h • Hybrid

About The Position

We are seeking a detail oriented and collaborative Leaves Administrator to
support employees throughout the leave of absence process. This role ensures
accurate system updates, strong vendor coordination, timely communication, and
compliance with organizational and benefit related requirements. The Leaves
Administrator plays a key role in supporting employees, HR, payroll, and program
managers.

The Leaves Administrator is responsible for the administration, coordination and
monitoring all leave of absence programs, ensuring compliance with federal,
state, and local regulations as well as organizational policies. Leaves types
includes, but not limited to Family Medical Leave, Paid Family Leave,
Disability, Long Term Disability, and Workers Compensation. The position works
in close partnership with our third-party leave administrator, which is
responsible for processing leave claims, while the Leave Administrator manages
internal coordination, HRIS updates, benefits continuation processes, employee
communication and return-to-work tracking.

Requirements

• Bachelor’s degree in human resources, administration or a similar discipline
• 1 - 3 years experience in leave administration, benefits administration or HR operations
• Knowledge of of current federal, state and local regulatory requirements impacting leaves and FMLA, PFL, ADA, Workers’ Compensation, and disability programs
• A best-in­ class customer service mindset
• Ability to maintain confidentiality and appropriately handle sensitive information with discretion
• Proficiency in HRIS systems (ADP preferred) & Microsoft Office applications (Word, Excel, Outlook)
• Strong organizational, analytical, and communication skills with high attention to detail

Responsibilities

• Serve as BRC’s internal liaison to our 3rd party administrator, coordinating all leaves of absence cases including FMLA, Paid Family Leave (PFL), Disability (DBL), Long-Term Disability (LTD), Workers’ Compensation, and internal leave programs.
• Ensure compliance with all all applicable federal, state, and local leave laws, agency policies, and applicable contractual obligations.
• Act as point person for employees and managers with inquiries about leave and provide best-in­ class customer service and support to employees.
• Work with benefit carriers that provide services including workers' compensation, LTD, PFL, DBL, and others.
• Provide regular communication to managers regarding duration of leave, expirations, and extensions.
• Monitor leave expirations and work closely with HR leadership to support employment decisions when approved leave time is exhausted.
• Maintain contact with our vendor and employees on leave to coordinate their return to work. Ensure related benefits are appropriately continued or discontinued during leave and after expiration.
• Maintain accurate employee leave records in ADP including leave status updates, dates of leave, and return-to-work entries.
• Coordinate with Payroll to ensure accurate leave-related pay calculations, entering PTO into timecards, and earnings adjustments.
• Administer benefits continuation processes during leave, including COBRA transitions, benefit eligibility tracking, and employee premium payment monitoring.
• Update statuses of employees on leave, capturing their appropriate leave category, dates for leave and return to work
• Entering the employees' PTO, when applicable, onto their timecards
• Enter benefit terminations in ADP and transition to COBRA
• Work with payroll to ensure accurate leave pay calculations
• Track and monitor employees responsible for pre-paying their health insurance, if applicable, while on unpaid leave of absence
• Terminate health insurance and communication with employees on leave who do not pay for health insurance
• Coordinate closely with Leaves Administrator and other benefit carriers to ensure timely claim processing, documentation completion, and return-to-work clearances.
• Process invoices related to benefit administration vendors and submit documentation to Finance for payment.
• Maintain required insurance documentation, including Workers’ Compensation and Disability certificates as requested by program leadership.
• Track leave activity and benefits transactions to support reporting, compliance monitoring, and operational oversight.
• Gather Certificates for Workers’ Compensation and Disability Insurance as requested by program managers.
• Assist with employee orientations related to benefits and leave policies.
• Support HR projects, audits, and reporting initiatives related to leave administration.
• Perform other related duties as assigned.

Benefits

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level