State of Massachusetts - Boston, MA
posted 28 days ago
HRD is seeking a Leave Administration Manager to join the OLPA team. This position, which reports directly to the Deputy Director of Leave Policy Administration, is critical to OLPA's day-to-day operations and the fulfillment of employees' family and medical leave needs. The Leave Administration Manager establishes a first-rate leave of absence experience from intake to return to work. To achieve this goal, they ensure that their staff perform intake counseling sessions with employees seeking leave and that these intake sessions incorporate exceptional customer service and a commitment to program integrity. They also facilitate active case management among their staff for cases of approved leave. Additionally, they verify that approvals and denials of leave meet the legal rigor and standards required by applicable leave laws and policies.