Leasing Team Member - Affordable Housing

Cardinal Group Companies - Austin, TX

Full-time - Entry Level

Austin, TX

Real Estate

About the position

The Leasing Team Member role at an affordable housing asset will reward your people skills, sales experience, high energy, positive attitude and excellent performance with great earnings possibilities and outstanding advancement opportunities. The Leasing Team Member strives for 100% occupancy through retention of existing residents, leasing current availability, and pre-leasing of future availability.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Utilize the affordable housing leasing guidelines by warmly greeting prospective clients.
• Answer incoming leasing calls.
• Determine needs and preferences.
• Professionally present the community and apartment homes.
• Utilize feature/benefit selling.
• Close the sale.
• Follow up.
• Assist in income verification and completion of required compliance documentation.
• Assist in the completion of all lease applications and lease file paperwork in accordance with all required regulations.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Be an expert on current market conditions and trends, by shopping competition and attending Cardinal training.
• Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Requirements

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and enjoys a fast paced environment.
• Enjoys and takes pride in providing excellent service.
• Great with people - warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Benefits

• Hourly Rate
• Bonus eligibility