About the position
Join The Bainbridge Companies as a Leasing Specialist, where you will provide a personal guest and resident experience while closing leases. This role focuses on delivering best-in-class customer service and contributing to the success of our vibrant community. You will be part of a winning team that values engagement and support among co-workers.
Responsibilities
- Welcome and Touring our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities.
- Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move-in, and offer an easy and thorough move-in day experience.
- Marketing: Champion and create your local and digital marketing media strategy across all socials, events, and promotional activities.
- Customer Service: Provide best-in-class customer service to all residents and guests, addressing questions, concerns, and maintenance requests promptly.
- Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours.
- Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents.
- Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments.
Requirements
- High school diploma or equivalent; college degree preferred.
- Previous leasing or sales experience preferred.
- Excellent communication and interpersonal skills.
- Team-oriented with strong customer service orientation.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite).
- Ability to fluently read and write English.
- Ability to perform intermediate mathematical functions.
- A valid driver’s license and current automobile insurance are required.
Nice-to-haves
- Experience in property management or customer service roles.
- Knowledge of Internet marketing.
- Leadership skills and coaching ability.
Benefits
- Competitive salary and commissions.
- Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off.
- Opportunities for professional development and promotions within a growing company.
