Leasing & Marketing Professional- The Standard at New Brunswick

About the position

The Leasing and Marketing Professional is responsible for effectively marketing the community and ensuring the leasing targets are achieved to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, engage in retention efforts for current residents, and provide unparalleled customer service. You must be able to communicate effectively and possess strong interpersonal and organization skills.

Responsibilities

• Understand the housing contract document and all related addendums and be able to clearly communicate all relative information to prospects and residents.
• Conduct all tasks necessary to close the sale, including generating new leads, scheduling & conducting tours, and prospect follow up.
• Prepare marketing plans and develop new strategies designed to meet occupancy goals.
• Assist the Community Manager with preparing daily and weekly leasing reports.
• Review housing contract accuracy and ensure all data is accurately entered in Property Management Software.
• Maintain a positive community environment and encourage participation in Residence Life programs.
• Participate in renewal efforts by establishing and maintaining rapport with residents, preparing housing contract renewal communication, and ensuring documents are completed.
• Ensure an adequate stock of professionally printed collateral and promotional items are always on hand.
• Perform outreach marketing including maintaining social media accounts & online reputation and establishing partnerships with local business representatives.
• Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.
• Attend and contribute to all staff meetings and any special or emergency meetings.
• Adhere and comply with corporate procedures and government laws on Fair Housing.
• Respond to internet and telephone inquiries in a timely and professional manner.
• Keep detailed activity logs in prospect and resident accounts.
• Enter Maintenance Requests, as needed.
• Participate in all move-in and move-out related activities.
• Label and log packages and send resident notifications, as needed.
• Operate marketing activities within the confines of the marketing budget, deviating only with prior approval.
• Enforce community policies and procedures in accordance with the Housing Contract and report any violations to the Community Manager.

Requirements

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• Minimum 1-year residential leasing experience preferred.
• Must hold salesperson license or obtain within 120 days from hire date.

Nice-to-haves

• Proficiency in Microsoft Office Suite or equivalent.
• Entrata experience preferred.
• Must have ability to multi-task & manage one’s own time efficiently.
• Ability to work weekend hours.