Lease Up Professional

ConcordRENTS • Palm Coast, FL

6d • $20 - $20 • Onsite

About The Position

Join the ConcordRENTS Team ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. BASIC PURPOSE: Perform duties to lease new properties under construction and through initial phases of completion and assist with the marketing and operation of assigned property during lease up period, working within the limits of standard or accepted practice.

Requirements

• Knowledge of general business, leasing, and property management routines.
• Equivalent to high school plus some additional specialized training.
• Minimum of 1 to 3 years of leasing, sales or customer service experience.
• Ability to speak, read and write English for safety and productivity reasons.

Responsibilities

• Assist in the preparation of assigned property for business operations.
• Work with Lease Up Manager to ensure that offices, kitchens, grounds, and other elements of under-construction property are properly maintained to represent the company’s image and standards.
• Unlock models and clubhouse, when available, and ensure cleanliness and welcoming environment.
• Ensure that collateral and signage are available to potential residents.
• Answer telephones, set appointments, and follow up on leads to generate on-site traffic.
• Greet prospective residents and determine for which program they will qualify based on number of persons in household and income levels.
• Show models, amenities, and features, and communicate the benefits of residency.
• Provide rent and deposit information.
• Listen to prospects and respond to questions.
• Overcome objections and close sales.
• Take applications, initiate file, and ensure that all documentation is provided for certification process including birth certificates, employment, pay, and bank account verifications.
• Expedite missing items as required.
• Ensure that applications and required documents are complete, verify that information provided is consistent with validated data, and that all elements are prepared in compliance with policy, statutory, and tax credit requirements.
• Enter all required information into computer system.
• Issue documentation for review by Lease Up Manager and subsequent approval by café and compliance.
• Track and report daily leasing activity.
• Collect rents, deposits and copies of insurance policies as required.
• Inspect assigned units with resident at move in and document requirements for repair.
• Issue keys and amenity passes, and explain requirements, rules, and regulations to new residents.
• Provide resident services, respond to inquiries or concerns and enter work orders in computer system as appropriate.
• Maintain communications with maintenance and construction staffs to ensure that issues including warranty matters are appropriately and efficiently resolved.
• Follow up with residents to ensure that work orders were completed satisfactorily
• Collect rent payments from residents.
• Ensure that amount paid is accurate.
• Issue late rent notices and contact residents personally to collect late rent payments.
• Hand deliver notices to residents regarding actions to be taken related to rules infractions or past due rents or fees.
• Assist with first occupancy file corrections.
• Ensure that files are in compliance with requirements, that documentation is in order and that forms are complete and accurate.
• Ensure that information in file is consistent with computer record.
• Assist to set up supplies and materials for operating office as directed.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%.
• Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions.
• All team members are eligible to participate in performance and role-specific bonus programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED