Learning Management Systems - Technology Product Owner
About The Position
At Roche, we are passionate about transforming healthcare and changing patients' lives for the better. As a global leader in pharmaceuticals and diagnostics, we commit ourselves to scientific excellence, cutting-edge innovation, and sustainable growth. We believe that good business means a better world, and we achieve this by fostering an inclusive, collaborative environment where our people are empowered to push the boundaries of medical science and technology. Joining Roche means bringing your purpose to a team that values integrity, courage, and passion, ensuring that the right treatment reaches the right patient at the right time. Drive System Strategy: Serve as the global Technology PT Product Owner for Learning Management technologies (specifically Cornerstone on Demand), effectively translating complex business requirements into standardized technical solutions. Manage Lifecycle & Governance: Direct the entire system lifecycle—including upgrades, system replacements, and retirements—while strictly adhering to established change management processes. Shape Product Roadmaps: Partner closely with the Global Learning Solutions (GLS) team to define product vision, align roadmaps, manage feature backlogs, and prioritize system enhancements. Ensure Compliance & Data Stewardship: Act as the dedicated Business Data Steward, ensuring unwavering GxP compliance, strict data governance, and adherence to global quality policies. Lead Cross-Functional Teams: Mobilize and lead high-performing, cross-functional teams spanning global Learning departments, business stakeholders, IT partners, and validation functions. Optimize Processes & Systems: Drive continuous improvement initiatives, manage deviations and CAPAs, and oversee master data validation within validated quality systems. Govern the Learning Ecosystem: Manage the integration and structural nuances of the learning ecosystem, ensuring seamless data flow, reporting, and interface connectivity across global manufacturing and commercial sites.
Requirements
- 7+ years of experience in Learning Management technology and platform management—specifically Cornerstone on Demand—ideally with Roche Super Admin-level competency.
- Strong understanding of database management, data analytics, and software validation within validated or controlled pharmaceutical/healthcare environments (GMP, FDA, GxP).
- Bachelor’s or Master’s degree in Life Sciences, Computer Science, or a related field (or an equivalent qualification like a Federal Diploma of Higher Education) combined with a proven track record in formulating long-term computer system strategies.
- Highly skilled at utilizing Agile methodologies.
- Exceptional communication skills to convey technical findings and recommendations to both technical and non-technical audiences.
- Mastered creating dynamic groups, modifying training components, building complex Reporting 2.0 dashboards, and resolving system configuration errors efficiently.
- Technical foundation paired with sharp business acumen, allowing you to troubleshoot intricate system issues, navigate escalation paths through ServiceNOW, and adapt setups to meet diverse site-specific needs.
- Committed to sharing your knowledge by acting as a trainer or observer for specialized Cornerstone sessions and creating updated standard operating procedures based on new feature releases.
Responsibilities
- Serve as the global Technology PT Product Owner for Learning Management technologies (specifically Cornerstone on Demand), effectively translating complex business requirements into standardized technical solutions.
- Direct the entire system lifecycle—including upgrades, system replacements, and retirements—while strictly adhering to established change management processes.
- Partner closely with the Global Learning Solutions (GLS) team to define product vision, align roadmaps, manage feature backlogs, and prioritize system enhancements.
- Act as the dedicated Business Data Steward, ensuring unwavering GxP compliance, strict data governance, and adherence to global quality policies.
- Mobilize and lead high-performing, cross-functional teams spanning global Learning departments, business stakeholders, IT partners, and validation functions.
- Drive continuous improvement initiatives, manage deviations and CAPAs, and oversee master data validation within validated quality systems.
- Manage the integration and structural nuances of the learning ecosystem, ensuring seamless data flow, reporting, and interface connectivity across global manufacturing and commercial sites.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
