Learning & Development Manager - Full time

About the position

We are looking for a passionate Learning & Development Manager who strives for excellence in a fast-paced work environment. This position reports to our Director of People & Culture.

Responsibilities

• Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success.
• Adds value in meeting the hotel's needs by identifying and implementing learning and performance improvement strategies that support the hotel's strategic direction.
• Promotes a continuous learning culture.
• Partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence.

Requirements

• A university degree or equivalent experience required.
• Minimum of 3 years experience working in a managerial capacity.
• Experience in adult education or a similar environment.
• Experience in hotel operations, preferably luxury hospitality or other service environments.
• Experience managing in diverse cultures.

Benefits

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resort.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Salary Range: $89,650 - $109,583.