Learning & Development Business Partner

Post Holdings - Jonesboro, AR

Full-time - Mid Level

Jonesboro, AR

101-250 employees

Food and Beverage Retailers

About the position

The Learning and Development (L&D) Business Partner serves as the site-level learning and development lead, responsible for creating and sustaining a culture that values and prioritizes the ongoing learning and development of all employees. The L&D Business Partner must be able to establish credibility and deliver high quality programs both directly and by building a strong network of local trainers. The position is based at Post Consumer Brands in Jonesboro, Ark., which is home to more than 200 team members. The Jonesboro team supports the community through food pantry volunteering and an annual toy drive during the holiday season.

Responsibilities

• Serves as site-level learning and development lead and champion; partners closely with site leaders to create and sustain a culture that values and creates time and dedicates resources for meeting learning objectives.
• Facilitates strong relationships and connections between shifts via effective communications and shift transfer meetings; occasionally available to work off-shifts (2nd and 3rd), including holidays and weekends.
• Leads and mentors others in the usage of Problem Solving tools, such as Go-See-Think-Do's, the 8-Step Problem Solving Methodology, 5S, and more.
• Actively participates in and contributes to a Learning and Development community of practice.
• Stays up to date on emerging trends in Learning and Development, actively engages in continuing education, contributes to building a stronger enterprise learning and development community.
• Partners closely with central L&D and peer network to identify training needs, contributing to curriculum development and content/program design.
• Partners with HR to develop and deliver onboarding training, including New Hire Orientation.
• Develops and implements a train-the-trainer model, ensuring job instruction trainers are prepared to execute localized training programs effectively.
• In collaboration with central L&D and in keeping with standards, makes minor changes to custom content on an ad hoc basis using authoring tools (e.g. Articulate).
• Builds annual training calendar in close collaboration with site stakeholders, network L&D peers and central L&D.
• Ensures plans and resources are in place to effectively execute on annual training calendar and priorities; effectively navigates competing site-level needs with network standards.
• Oversees the preparation and roll out of training programs, coordinating with trainers and managing logistics to ensure smooth delivery.
• Collaborates with site stakeholders to identify and prioritize learning gaps; puts plans in place to address both short-term tactical gaps and long-term strategic gaps.
• Serves as Standard Work Pillar Steering Team Lead; directs a cross-functional team charged with building and sustaining a culture of Continuous Improvement.
• Site-level learning management system (LMS) administrator.
• Loads computer-based content, tracks ILT attendance, pulls standard reports, provides audit support, aligns to enterprise LMS standards.
• Fluent in Sumtotal LMS.
• Site-level Redzone Learning Module administrator.
• Accountable for ensuring proper configuration of the software following PCB's enterprise standards.
• Populates learning management system and assists in developing operator task lists and job break-down sheets.
• Site level owner for all learning metrics and reporting.
• Provides standard metrics and reporting to site leadership; collaborates with central L&D to provide rollup metrics for assessing network L&D health.
• Analyzes training data to measure effectiveness, identify areas of improvement and generate insights.

Requirements

• Bachelor's degree in Education, Psychology, or Business-related discipline or equivalent experience required.
• 4+ years' experience in a full-time training, education, or learning and development role.
• Experience in a manufacturing environment a plus.
• Excellent facilitator/trainer using adult learning principles to design, develop and deliver learning solutions to meet learning objectives.
• Proficient at using Learning Management Systems; experience with remote and e-Learning preferred.
• Content development experience preferred.
• Experience with measuring and reporting on training effectiveness and business impact.
• Experience coordinating and gaining alignment among a diverse range of stakeholders.
• Excellent verbal and written communication skills.
• Expertise in the development, delivery and evaluation of training initiatives to support ongoing improvements in knowledge, skills, processes and engagement.
• Highly detailed, organized, efficient, and deadline driven on all project and administrative tasks.
• Superior project management skills and ability to steward a team through a project.
• Strong skills in PowerPoint and Microsoft Office (Excel, Word).

Benefits

• Opportunity to work in a supportive community environment.
• Engagement in community service activities such as food pantry volunteering and holiday toy drives.