Lead Teller

High Point Federal Credit Union • Olean, NY

102d • $18 - $21 • Onsite

About The Position

High Point FCU is excited to announce an opportunity for a motivated individual to grow their career while making a meaningful impact. As a Lead Teller, you’ll play a key role in supporting daily branch operations, guiding Teller staff, and ensuring a seamless experience for our members. This position is ideal for someone who is passionate about exceptional member service, enjoys mentoring others, and is committed to fostering accurate, efficient, and professional service. Journeys start here.

Requirements

• 2+ years of teller experience required
• Strong communication and customer service skills
• Ability to motivate and coach staff in a fast-paced setting
• Knowledge of credit union products, policies, and procedures

Nice To Haves

• Prior mentoring, coaching or training experience preferred

Responsibilities

• Assist with teller training, scheduling, and daily operations
• Process member transactions accurately and efficiently
• Support branch and vault balancing, audits, and check processing
• Ensure adherence to CU policies, regulatory guidelines, and service standards
• Educate members and staff about CU products and services
• Foster a positive and supportive team environment
• Oversees teller operations in the absence of the Head Teller.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed