Lead Software Engineer (Baton Rouge, LA)

Blue Cross and Blue Shield of Louisiana • Baton Rouge, LA

4d • Onsite

About The Position

Working without supervision (and with extensive latitude for independent judgment) design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use. Serve as a technical expert on development projects. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Participate in software design meetings and analyze user needs to determine technical requirements. Consult with end user to prototype, refine, test, and debug programs to meet needs. Accountable for complying with all laws and regulations associated with duties and responsibilities.

Requirements

• Bachelor's in Computer Science or a related field
• Four years of related experience can be used in lieu of a Bachelor’s degree.
• 7 years of software development experience required.
• Must have a minimum of five years of IT experience using general development technologies (i.e., C#, SSRS, SSIS, SQL Coding, XML) or comparable computing language (i.e., .Net, BI, ERP) as approved by the hiring manager.
• Ability to think strategically, balance long and short-term priorities.
• Ability to establish and maintain a high level of trust and confidence with clients; establish strong working relationships with business and technology partners at all levels; exercise sound judgment; collaborate effectively with peers, subordinates and superiors.
• Must understand and have experience in all aspects of the software development lifecycle (SDLC).
• Ability to multitask and prioritize a heavy workload in a fast paced, dynamic environment.
• Understanding of business operations and key business drivers.

Nice To Haves

• Master's degree preferred
• Strong experience designing, developing, and supporting enterprise-grade APIs using Azure services, including Azure API Management (APIM).
• Experience administering and developing applications hosted on IIS, including Application Request Routing (ARR), site configuration, performance tuning, and troubleshooting.
• Proven knowledge of enterprise infrastructure and networking concepts, including domain name system (DNS), firewall configurations, load balancers, distributed file system (DFS) and traffic flow patterns.
• Strong scripting and automation experience using PowerShell for system administration, deployment, and operational tasks.
• Experience working in hybrid cloud environments, including integration between on-premises systems and Azure services.
• Experience with Azure Entra ID (formerly Azure AD) and Entra External ID, including Conditional Access policies, App Registrations, oAuth 2.0/OIDC token-based authentication, and multi-tenant identity configurations.
• Familiarity with Azure DevOps Services and GitHub Enterprise, including both administrative responsibilities and day-to-day developer usage of Git-based version control.
• Experience building, maintaining, and supporting CI/CD pipelines, including build and release pipelines within Azure DevOps and/or GitHub.
• Ability to troubleshoot complex distributed application issues across application, network, and infrastructure layers.
• Familiarity with security best practices, including certificate management, network security, and least-privilege access models.
• Experience with DMZ architecture and multi-layer firewall environments, including defining firewall rules for inbound/outbound traffic across internal, DMZ and external network zones.
• Experience supporting production systems, including monitoring, incident response, operational support and upgrades/migrations.

Responsibilities

• Design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use.
• Serve as a technical expert on development projects.
• Participate in full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Support, maintain, and document software functionality.
• Identify and evaluate new technologies for implementation.
• Analyze code to find causes of errors and revise programs as needed.
• Participate in software design meetings and analyze user needs to determine technical requirements.
• Consult with end user to prototype, refine, test, and debug programs to meet needs.
• Accountable for complying with all laws and regulations associated with duties and responsibilities.
• Gather information from stakeholders to document functional, system, and data requirements.
• Assess available technologies and create detailed technical specifications or data models for development of new or modifications to existing internal applications or systems.
• Develop and maintain internal systems or applications involving various programming languages.
• Perform testing, analysis, and debugging on applications and systems to identify and fix problems.
• Use development specifications to create detailed test cases.
• Analyze results of testing to ensure technology solution matches the organization's business needs.
• Train or contribute to training of stakeholders and evaluate the effectiveness of implemented technologies.
• Research and remain informed of new technology and development tools.
• Provide support to the testing team on an as needed basis.
• Provides leadership, advice, and training to less experienced peers.
• Document system problems and resolutions for future reference.
• Provides technical support and troubleshooting assistance on software application related issues.
• Maintain configuration management.
• Lead cross-functional technical initiatives spanning multiple application teams, CyberSecurity, Networking, and offshore vendor partners, ensuring structured communication, coordination, and status tracking.
• Serve as a technical liaison between application teams and infrastructure/security teams, translating business requirements into platform configurations and ensuring alignment across all parties.
• Create and maintain operational documentation, including runbooks, Knowledge Base articles, onboarding guides, and third-party integration documentation.
• Experience leading or mentoring engineers and contributing to platform standards, architecture decisions, and operational best practices.

Benefits

• The company takes great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior