Lead Security Officer

Landry's, LLC.•Houston, TX

12h•Onsite

About The Position

The Post Oak Hotel is seeking a Lead Security Officer to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Lead Security Officer will serve as a visible leadership presence for the Security Department and collaborate with other Departments to ensure and attain operational efficiency.

Requirements

Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Minimum of 1 years’ experience working as a Security Officer or Loss Prevention Agent in an upscale or luxury environment
Obtain a CPR certification, as well as a state issued Private Security Officer License within 60 days of hire date
Basic computer proficiency including familiarity with Microsoft Office Suite and any security operation software systems
Ability to work flexible schedules, including nights, weekends and holidays is required

Responsibilities

Respond promptly to guests and colleagues concerning professionalism, empathy, and sound judgement consistent with The Post Oak Hotel standards.
Possess a thorough knowledge and understanding of the hotel’s emergency preparedness and response procedures.
Responsible for documenting and producing fact-based security/safety incidents, logging daily activity, managing key control, and issuing visitor badge credentials.
Experience using video management systems, to view, replay, and archive surveillance footage.
Lead by example in responding to security incidents, medical emergencies, disturbances, life safety system alarms in a calm, decisive, and professional manner.
Conduct routine patrols and security assessments of the hotel campus to proactively identify and mitigate safety and security risks.
Promote a culture of accountability, teamwork, and continuous improvement while supporting departmental initiatives focused on safety, preparedness, elevated guest experience, and leadership development.
Coordinate and communicate effectively with hotel leadership, emergency first responders, and operational departments during incidents, investigations, and high-profile guest activities.
Assist on-duty Security Management with day-to-day operations, and perform other duties as assigned.