Lead Product Manager

UPS - Louisville, KY

Full-time

Louisville, KY

Couriers and Messengers

About the position

The Lead Product Manager is responsible for efforts at multiple UPS buildings for the Smart Package/Smart Facility program. The individual will apply rapid prototype principles to prove feasibility for proof of concept solutions. Use cases include outbound scanning, primary, secondary, pickoff, preload, driver selection, SPA, mobile SPA, asset tracking and building visibility. In support of these efforts, the selected candidate will lead an engineering team - project management, vendor management, coordination of efforts between vendors and multiple internal stakeholders and development groups; oversee vendor updates/installs; develop, execute and report on test plans; coordinate equipment delivery with vendors and equipment set-up with site staff & contractors; produce status reports; report progress to senior management. In addition, the ability to integrate and develop test automation solutions in the areas of industrial automation, robotics, drones and autonomous vehicles will be needed as the team looks to leverage these technologies. He/She must apply technical breadth in areas including automation equipment; mobile/industrial devices; mobile operating systems; wireless technologies including but not limited to cellular, Wi-Fi, Bluetooth, NFC, LoRa, and RFID communications; printing; scanning. The selected candidate leads test staff and all on-site activities, and maintains relationships with PPM and Operations.

Responsibilities

• Analyzes business systems, processes, and related data to determine how solutions can be engineered to provide new or improved business capabilities and/or processes.
• Acts as a member of a product team responsible for the translation of business terms and processes into technical requirements, specifications, and/or acceptance criteria.
• Functions as a proxy product owner and subject matter expert for their various business domains.
• Prepares communications and makes presentations on system enhancements and/or alternatives.
• Uses financial and market analyses to recommend a strategic position/business strategy; presents rationale to leadership.
• Advises management on strategic issues and proposes recommendations to management, senior leaders, the Board of Director, etc.
• Identifies and manages key business partner relationships, listens to and understands their needs and expectations, maintains open two-way communication and delivers value to business partner.
• Identifies the interrelatedness of work activities across teams and recommends improvements to processes to increase effectiveness.
• Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information.
• Identifies strategic or high-impact business issues/opportunities and articulates the rationale for initiating a project or change.
• Prioritizes multiple project plans, making final decisions about priorities, timing and resources.

Requirements

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Interprets business challenges and recommends best practices.
• Leads others to solve complex problems.
• Works independently, with guidance in only the most complex situations.
• May lead functional teams or projects.

Nice-to-haves

• Experience in project management, vendor management, and coordination of efforts between vendors and multiple internal stakeholders.
• Ability to integrate and develop test automation solutions in the areas of industrial automation, robotics, drones, and autonomous vehicles.
• Technical breadth in areas including automation equipment, mobile/industrial devices, mobile operating systems, and wireless technologies.