Lead Lift Operations

Vail ResortsBreckenridge, CO
$22 - $24Onsite

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Requirements

  • High School Diploma or GED Equivalent required
  • 1-2 years of previous lift or mountain operations experience required
  • Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs
  • Must be able to communicate fluently in English
  • Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
  • Ability to work a flexible schedule including nights, holidays, and weekends

Responsibilities

  • Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts
  • Assist with hiring, support, and training of operators and scanners in daily operations and safety
  • Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
  • Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests
  • Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain
  • Promote clean and organized workstations
  • Receive and assess guest questions, comments and complaints providing timely resolutions
  • A Team Lead Lift Operator is a flexible employee within the Lift Experience department who takes on additional training to support ticket scanning
  • Other duties as assigned

Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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