Lead Industry Solution Engineer Specialist

About the position

As a Salesforce Solution Engineer, also known as a Pre-Sales Engineer or Sales Consultant, you will act as a trusted advisor to customers, helping them understand their unique business challenges and translating those into tailored technology solutions. This role goes beyond traditional pre-sales, focusing on building and scaling industry-specific solution assets across sectors such as Manufacturing, Automotive, Energy & Utilities, and Retail & Consumer Goods. You will blend customer-facing expertise with a passion for supporting high-impact sales conversations and guiding a broader solutions community with the necessary tools and narratives to scale success.

Responsibilities

• Partner with Customers, Sales, and Industry Advisors to identify key market trends, customer pain points, and innovation opportunities.
• Develop and deliver compelling solution visions, roadmaps, and tailored demonstrations that showcase the immediate and long-term value of Salesforce.
• Facilitate outcome-driven discovery sessions and workshops to deeply understand customer goals and business challenges.
• Lead cross-functional collaboration with Product, Marketing, Sales Programs, and Enablement to prioritize and launch scalable industry solutions for market impact.
• Create and curate high-impact content such as customer presentations, demo assets, white papers, and partner strategies to support both demand generation and active selling motions.
• Drive solution adoption and field readiness by delivering internal enablement, participating in GTM launches, and acting as a trusted advisor across the SE and AE community.
• Establish a feedback and innovation loop by capturing customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
• Lead industry solution initiatives by guiding internal working groups that build demo assets, pitch decks, and customer videos tailored to your industry.
• Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry content.
• Partner with Product, Industry Marketing, and Go-To-Market teams to ensure our solutions evolve based on real customer feedback and emerging industry trends.
• Join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.

Requirements

• Strong storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value.
• Proven ability to run thoughtful discovery sessions that uncover true customer needs.
• Confidence in presenting to C-level executives and guiding strategic conversations.
• Ability to collaborate effectively in a matrixed organization and lead through influence.
• Strong problem-solving skills, and a curiosity to understand the 'why' behind challenges and solutions.
• Passion for innovation and a drive to keep learning and improving.

Nice-to-haves

• Experience in pre-sales, solution engineering, or Salesforce implementation.
• Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods.
• Experience building solution assets or participating in scale initiatives.
• Familiarity with Salesforce CRM/APEX coding, including certifications (preferred but not required).
• Salesforce Certifications.
• Experience with complex solution selling and/or ROI-based selling strategies.
• Successful Project Leadership in a highly matrixed organization to build collaboration & be a multiplier.
• Bachelor's degree or equivalent experience.

Benefits

• Flexible working location with options for remote work.
• Competitive salary range of $143,850 to $192,360 based on location.
• Incentive compensation and equity options.
• Comprehensive benefits package.