Lead Failure Analysis and Reliability Lab Engineer

Jabil•Salisbury, NC

3d•Onsite

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY Performs failure analysis on Jabil’s Mikros Liquid Cold Plate products. Provides leadership and direction to Failure Analysis Engineers, ensuring responsibilities are executed with efficiency, integrity, and a commitment to excellence. Responsible for investigating and reducing component failures identified through leak, flow, and thermal testing by conducting detailed root cause analysis and implementing effective corrective actions. Additionally, leads analysis of field failures and evaluation of incoming materials to ensure product quality and reliability.

Requirements

Bachelor’s degree in Mechanical Engineering required.
Strong ability to read, analyze, interpret, and communicate scientific, technical, financial, and legal information.
Ability to effectively respond to customer, regulatory, and business inquiries in a professional manner.
Proven ability to present complex information to senior leadership and diverse audiences.
Advanced PC skills, including proficiency in enterprise and engineering software tools.
Strong foundation in mathematics, including probability, statistics, geometry, trigonometry, and numerical analysis techniques.
Ability to apply mathematical and analytical concepts to real-world engineering problems.
Demonstrated problem-solving skills with the ability to manage complex variables and limited standardization.
Ability to interpret technical instructions in written, diagrammatic, or verbal formats.
Proven capability to collect data, establish facts, and draw valid conclusions.
Hands-on experience with analytical and inspection equipment, including SEM, EDAX, 3D X-Ray, CMM, measuring microscopes, and metallography/sample preparation techniques.

Nice To Haves

Master’s degree in Materials Science preferred.
PhD in Materials Science or Physics is a plus.

Responsibilities

Improve component quality of non-conforming products through robust failure analysis and by driving corrective actions with suppliers.
Collaborate with cross-functional teams, including Product Design, Quality, Purchasing, and Manufacturing, to resolve and prevent component-related issues.
Monitor component reject rates and respond proactively to trends and escalations.
Communicate technical findings related to component failures to internal stakeholders and customers.
Recover costs associated with rejected components through supplier returns and claim processes.
Implement proactive initiatives to enhance productivity, increase yields, and reduce cost impact from defects.
Respond promptly to production line issues and manage components under hold status.
Ensure proper storage and handling of sensitive components.
Engage with customer engineering teams in a professional and effective manner.
Ensure compliance with all safety, health, and environmental regulations.
Maintain and ensure calibration of analytical equipment such as CMM, SEM, EDAX, 3D X-Ray, and metallography tools.
Adhere to and enforce all company security policies and procedures.
Recruit, interview, and hire Failure Analysis Engineers and Technicians.
Partner with recruiters to define candidate qualifications and role expectations.
Coach team members on effective interviewing and hiring practices.
Monitor team retention and identify opportunities for improvement.
Assess individual and team strengths and development areas on an ongoing basis.
Develop and/or validate training programs within the functional area.
Mentor and coach engineers to deliver high-quality results for both internal and external customers.
Establish clear, measurable goals and objectives aligned to operational and organizational metrics.
Gather and incorporate feedback from cross-functional leaders and stakeholders.
Provide continuous coaching, counseling, and performance feedback.
Recognize team achievements and foster a culture of engagement and accountability.
Conduct timely and professional performance evaluations.
Drive continuous improvement in operational metrics and business outcomes.
Lead teams effectively during high-pressure or critical situations.
Ensure fair and consistent recognition and reward practices.
Foster an open environment for sharing ideas, feedback, and information.
Communicate clearly and professionally in both written and verbal formats.
Encourage team participation and input.
Adapt communication style to effectively engage diverse audiences.
Understand and support campus-level strategic objectives.
Develop and execute Failure Analysis Engineering strategies aligned with broader business goals.
Provide regular updates on strategy execution to Engineering and Product Design leadership.
Identify and implement cost-reduction opportunities through process improvements and system optimization.
Monitor departmental cost performance and trends, driving continuous value improvement.
Provide feedback on cost impacts and trends to Engineering leadership.
Perform other duties and responsibilities as assigned.

Benefits

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities