About the position
Rivian HR is on an exciting transformation! We are embarking on a significant change as we transition to a shared service model, designed to revolutionize the way we deliver HR services across the organization. This transformation is driven by our commitment to enhance efficiency, improve service quality, and provide a more consistent and streamlined experience for all employees. This will enable us to build a more agile and responsive HR function that better meets the needs of our dynamic workforce. We are seeking a dynamic and dedicated HR generalist to join our HR shared services team. In this pivotal role, you will play a crucial part in the development and implementation of our new HR service delivery model. This team will respond to queries and be critical architects of the new service delivery model to centralize and streamline HR functions to enhance efficiency, improve service delivery, and provide a seamless experience for employees across the organization. This team will support the HR Business Partner organization across the enterprise and provide expert HR services in the new model. If you are passionate about HR transformation, possess strong analytical and problem-solving skills, are able to work collaboratively across multiple departments and thrive in a dynamic environment, we invite you to be a part of our innovative journey.
Responsibilities
- Work effectively in the shared services model and respond to queries to employees and leaders on all aspects of the employee experience: on-boarding, promotions, change management, employee pulse surveys, performance management, career development, employee relations and off-boarding.
- Conduct employee interviews to discuss personnel, human relations, and work-related problems that adversely affect team & employee morale, engagement, health, and productivity.
- Evaluate a variety of people relation issues varying in complexity and meet with stakeholders to present recommendations for resolution.
- Suggest and implement new procedures and policies to continually improve efficiency and effectiveness of the shared service model to improve employee experience.
- Respond to and resolve queries assigned in an efficient manner adhering to defined SLAs and governance mechanisms.
- Build effective partnerships with HR Business Partners and other COE stakeholders to effectively resolve queries.
- Serve as a confidant for employees and triage inquiries in partnership with centers of excellence regarding benefits, payroll, leaves of absence, job architecture, investigations and career development.
- Coach leaders from first line managers to Sr. Directors on broadening their own capability while building and leading high performing teams.
Requirements
- Bachelor's Degree in Human Resources or related field; HR certification or advanced degree preferred.
- 6+ years of HR generalist or specialist experience with 2+ years ideally in a high growth environment; Past experience working in a shared service model is a plus.
- Proven leadership ability.
- Employee Relations/Investigations experience gained in either a People Partner role, Employee Relations Advisory role, or equivalent experience.
- Experience dealing with employment law principles and conducting and advising on investigations.
- Experience advising on a wide range of employee relations issues, including coaching, counseling and performance issues.
- Exceptional project management skills and the ability to translate complex issues into straightforward communications.
- Proficient knowledge of Human Resources, policy interpretations and legal requirements.
- Ability to compile information and analyze data to drive decision making.
- Possess a high level of problem-solving skills.
- Ability to communicate effectively in disclosing or withholding confidential information.
- Ability to establish strong cross-functional relationships at all levels and geographies.
Benefits
- Robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26.
- Full Time Employee coverage is effective on the first day of employment.
- Part-Time employee coverage is effective the first of the month following 90 days of employment.
