HERE - Mumbai, IN

posted about 1 month ago

Full-time - Senior
Mumbai, IN
Personal and Laundry Services

About the position

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. As a lead DevOps engineer, you will drive continuous service reliability improvement across HERE engineering community. You will identify areas for optimization and automation, focused on service reliability, stability, and throughput, implementing good DevOps practices and tools. You will work closely with development and operations teams, requiring excellent communication and collaboration skills, being able to bridge the gap between different teams and align them towards common goals, provide technical leadership and guidance on DevOps reliability practices and principles. You will interact with different sets of stakeholders, like product managers/owners, developers, and system engineers, where the ability to understand their needs and manage expectations is essential. You will lead discussions to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem, set best practices for incremental testing actions on code using a test driven approach where possible (TDD), act as Subject Matter Expert (SME) for different areas within the team, drive and demonstrate group code review, and lead triage efforts when escalation occurs within the team.

Responsibilities

  • Drive continuous service reliability improvement across HERE engineering community.
  • Identify areas for optimization and automation focused on service reliability, stability, and throughput.
  • Implement good DevOps practices and tools.
  • Work closely with development and operations teams to bridge the gap between different teams.
  • Provide technical leadership and guidance on DevOps reliability practices and principles.
  • Interact with stakeholders like product managers/owners, developers, and system engineers to understand their needs and manage expectations.
  • Lead discussions to tackle complex technological infrastructure, security, or development problems.
  • Set best practices for incremental testing actions on code using a test driven approach (TDD).
  • Act as Subject Matter Expert (SME) for different areas within the team.
  • Drive and demonstrate group code review.
  • Lead triage efforts when escalation occurs within the team.

Requirements

  • Bachelor's degree in a technical field.
  • 8 to 12 years of experience in relevant software or internet service industry.
  • At least 5 years as a SRE / DevOps / Senior Systems Engineer.
  • Experience with Amazon Web Services (AWS) including VPC, EC2, EMR, Lambda, CloudWatch, CloudTrail, RDS, S3, Route53, SNS, ECS, EKS.
  • Experience with or knowledge of Agile Software Development methodologies.
  • Operations background supporting high availability environments.
  • Demonstrated experience with Infrastructure code tools such as CloudFormation, Terraform, and Ansible.
  • Experience with Kubernetes and containerized workloads.
  • Experience with Java and/or Python and Go languages for script development and automations.
  • Deep understanding of the GNU/Linux operating system.
  • Knowledge of TCP/IP, Ethernet networks, physical and logical network design, implementation and operation.
  • Understanding of filesystem operation (e.g. ext3, xfs) and LVM.
  • Knowledge of best practices in a micro-service architecture in an always-up, always-available service.
  • Strong problem-solving and troubleshooting skills.
  • Process-oriented with great documentation skills.
  • Knowledge of security best practices in a containerized or cloud-based architecture.
  • Familiarity with event-driven architecture and related concepts.
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