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Konica Minolta - Ramsey, MN
posted 21 days ago
Reporting to the Customer Success Director (CSD), the Lead Customer Success Manager is tasked with fostering successful business relationships while driving growth in Managed IT Services. This role is pivotal in managing existing business with key accounts to achieve sales targets by increasing recurring and non-recurring services revenue. Along with building partnerships with customer decision-makers to provide value and drive mutual success, a critical function of this role is to develop and maintain technology plans for each customer, ensuring that our services align with their strategic objectives. Please note, though this is a remote position, we need someone living in NY/NJ/MA/CT as there will be some travel required to these states.