Lead Customer Service Associate
$31,200 - $31,200/Yr
Zips Car Wash - Little Elm, TX
posted about 1 month ago
Full-time - Mid Level
Little Elm, TX
Repair and Maintenance
About the position
The Lead Customer Service Associate at Zips Car Wash is a customer-focused role aimed at creating a positive atmosphere for customers while they enjoy car wash services. This position involves engaging with customers, promoting services, and ensuring a high level of satisfaction. The role also includes keyholder responsibilities, contributing to the overall success of the car wash site.
Responsibilities
- Welcome and engage with customers in a warm, friendly manner
- Engage customers while selling and promoting the Unlimited Wash Club
- Safely and efficiently load every vehicle with clear hand signals and a smile
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
- Maintain all aspects of the site to ensure it runs beautifully
- Perform opening and closing duties for the site as a keyholder
Requirements
- Must be 18 years of age or older
- Positive attitude
- Ability to work flexible hours including weekends and holidays
Nice-to-haves
- Previous car wash industry experience
- Previous leadership experience
Benefits
- Tuition reimbursement
- Competitive hourly pay
- Incentive/commission pay
- DailyPay - get paid daily!
- Flexible scheduling; morning and evening shifts available
- Free car washes
