Lead Business Analyst – Order Capture
About The Position
Are you passionate about shaping how world-class technology drives commercial excellence and customer experience at scale? At Thomson Reuters, we empower professionals with the intelligence, technology, and expertise they need to make confident decisions. Our Commercial Engineering team plays a critical role in enabling that vision. We are seeking a Lead Business Analyst – Order Capture to join our team in Minneapolis–Saint Paul, USA. In this role, you will be part of a high-impact team driving transformation across our Sales and Go-To-Market platforms, supporting enterprise-wide capabilities powered by Salesforce, CPQ/Conga, and SAP integrations. About the Role In this opportunity as Lead Business Analyst, you will: Lead business analysis across end-to-end systems, demonstrating a strong understanding of Order Capture architecture and associated upstream and downstream integrations and processes. Ensure integrity and alignment of business workflows across platforms such as Salesforce, CPQ/Conga or similar solutions, and SAP. Elicit, analyze, and document business and technical requirements using Agile methodologies. Collaborate with Business Process Owners and Solution Architects to ensure alignment with enterprise standards. Leverage deep knowledge of Salesforce CRM and CPQ/Order Capture solutions. Demonstrate familiarity with SAP integration concepts and pricing workflows. Use tools such as Lucidchart and Azure DevOps for process modeling and backlog management. Evaluate solution options and recommend scalable, sustainable approaches aligned with enterprise architecture. Serve as a key liaison between business stakeholders and technical teams. Facilitate discussions, workshops, and decision-making sessions. Ensure high-quality documentation, communication, and stakeholder alignment across initiatives.
Requirements
- 10+ years of experience in Business Analysis, Systems Analysis, or a related role.
- Strong expertise in Salesforce, CPQ/Conga, and SAP integrations.
- Proven ability to lead complex, cross-functional initiatives.
- Excellent stakeholder management, communication, and problem-solving skills.
Responsibilities
- Lead business analysis across end-to-end systems, demonstrating a strong understanding of Order Capture architecture and associated upstream and downstream integrations and processes.
- Ensure integrity and alignment of business workflows across platforms such as Salesforce, CPQ/Conga or similar solutions, and SAP.
- Elicit, analyze, and document business and technical requirements using Agile methodologies.
- Collaborate with Business Process Owners and Solution Architects to ensure alignment with enterprise standards.
- Leverage deep knowledge of Salesforce CRM and CPQ/Order Capture solutions.
- Demonstrate familiarity with SAP integration concepts and pricing workflows.
- Use tools such as Lucidchart and Azure DevOps for process modeling and backlog management.
- Evaluate solution options and recommend scalable, sustainable approaches aligned with enterprise architecture.
- Serve as a key liaison between business stakeholders and technical teams.
- Facilitate discussions, workshops, and decision-making sessions.
- Ensure high-quality documentation, communication, and stakeholder alignment across initiatives.
Benefits
- Flexible vacation
- two company-wide Mental Health Days off
- access to the Headspace app
- retirement savings
- tuition reimbursement
- employee incentive programs
- resources for mental, physical, and financial wellbeing
- market competitive health, dental, vision, disability, and life insurance programs
- competitive 401k plan with company match
- competitive vacation, sick and safe paid time off
- paid holidays
- parental leave
- sabbatical leave
- optional hospital, accident and sickness insurance paid 100% by the employee
- optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- fitness reimbursement
- access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- access to 529 Plan
- commuter benefits
- Adoption & Surrogacy Assistance
- access to Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
