Lead Apartment Service Technician

About the position

Morguard is a fully integrated real estate company that strategically invests in high-quality, well-located, multifamily assets across North America. We are currently hiring an experienced Lead Maintenance Technician to support maintenance operations for our residential community. This position requires an HVAC Certified Lead Maintenance Technician to manage work orders, preventative maintenance, and the day-to-day workload of the onsite team under the direction of our Community Manager.

Responsibilities

• Accurately assess the root cause of each work order and close it out to improve residents' homes.
• Walk the property daily to know the grounds and buildings, clearing away any trash or debris.
• Manage the inventory of vacant apartments and assist with the turn-around process or schedule required contractors.
• Inspect all vacant units before move-in to maintain quality.
• Respond to assigned work orders or general maintenance in a timely manner and communicate with the Maintenance Supervisor or Property Manager.
• Work with the Regional Maintenance Supervisor on special projects or property-wide routine maintenance.

Requirements

• HVAC Type I and Type II/EPA Universal Certification; CPO certification is highly preferred but not required.
• Valid driver's license and reliable transportation.
• Ability to respond to after-hours or weekend emergencies.
• Experience troubleshooting major appliances, water heaters, boilers, and AC units.
• Direct previous experience on a garden-style apartment community.
• Strong communication and customer service skills.
• General knowledge or direct experience in plumbing, drywall repair, painting, carpentry, pressure cleaning, or minor electric troubleshooting and repair.

Nice-to-haves

• CPO certification.
• Experience in a similar role within a residential community.

Benefits

• Employer Provided Medical Insurance Options.
• Excellent culture that supports work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays.
• Education Reimbursement Program.
• Dollar for dollar matching 401k Savings Plan with immediate vesting.
• Opportunity to live onsite within the portfolio with our Employee Discount.