Law Enforcement Technician Lead - Civil Service

About the position

The Law Enforcement Technician Lead is responsible for supervising and training Law Enforcement Technicians, scheduling and answering procedural civil and record unit questions. This role assists with file maintenance and quality control for information in various computer systems. The position involves confirming, entering, and maintaining data in local, state, and national law enforcement computer systems, processing and interpreting court orders, and supervising unit staff. The lead technician will also handle departmental personnel questions, maintain training records, and assist the public and other law enforcement agencies in complex situations.

Responsibilities

• Confirms, enters and maintains data in local, state and national law enforcement computer systems; processes, interprets and understands court orders.
• Supervises unit staff; assigns daily work; provides, schedules, and/or coordinates training for office staff; maintains training records for unit staff; handles departmental personnel questions and problems.
• Interprets laws and office policies for unit staff; develops, recommends, and implements procedural changes affecting unit.
• Processes and verifies time sheets for unit staff; schedules and coordinates time off; monitors staffing levels; prepares monthly duty assignment schedules; assists with preparation of staff evaluations and other sensitive personnel matters.
• Assists the public and other law enforcement agencies in complex situations to resolve complaints; facilitates the service of civil and criminal documents.
• Maintains and processes documents and prepares correspondence to attorneys, courts, law enforcement agencies, and the public in response to requests for services requiring in-depth knowledge of legal or regulatory requirements; researches methods for improving service to customers.
• Schedules monthly meetings for unit staff; prepares agenda for meetings.
• Analyzes and resolves technical problems and questions encountered as referred by other unit staff.
• May perform the duties of a Law Enforcement Technician or a Law Enforcement Secretary as peak load or backup support, for limited duration.
• May coordinate maintenance and repair of unit equipment.
• May arrange for training of new users of ACCESS database terminal and administer re-certification testing; troubleshoot and report problems.

Requirements

• One (1) year of current work experience as a Law Enforcement Technician in the Snohomish County Sheriff's Office; OR, Three (3) years of related experience in a law enforcement agency comparable to Snohomish County Sheriff's Office; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.
• High School diploma or G.E.D. certificate.
• Must be a United States citizen, a lawful permanent resident, or a deferred action for childhood arrival (DACA) recipient as per RCW 41.14.100.
• Minimum 18 years of age, no maximum age.
• Must pass job related tests.

Nice-to-haves

• Ability to obtain the Washington State ACCESS Level II certification within 6 months of employment.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays