Large Loss Property Adjuster- Field Estimating - AZ

$62,800 - $114,175/Yr

Allstate

Full-time - Mid Level

Insurance Carriers and Related Activities

About the position

As a Complex Field Property Adjuster at Allstate, you will play a crucial role in providing exceptional service to policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims efficiently. Your focus will be on water losses, ensuring customers receive the highest level of support. This position requires strong customer service skills, critical thinking, and the ability to communicate effectively with clients and stakeholders.

Responsibilities

• Travel to customers' homes to conduct on-site inspections and investigate coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims using various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Communicate with customers via phone, email, and video chat to guide them through the claims process.
• Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers.
• Maintain accurate documentation of claims in the claims system.

Requirements

• 4 years previous experience as an outside adjuster is highly desired.
• Experience handling claims with multiple trades and over $25,000 in losses.
• Proficiency in using Xactimate and other relevant software for estimating preferred.
• Strong critical thinking and technical skills to assess damages accurately.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.
• Valid driver's license and willingness to travel as part of the job requirements.

Nice-to-haves

• Experience in handling water loss claims specifically.
• Residency within the posted location is mandatory for this role.
• Ability to carry a 50-pound ladder and access up to a 6/12 pitch on roofs.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that supports work/life balance.
• Initial and ongoing training to become proficient in the role.
• Comprehensive benefits including 401K/pension, education reimbursement, and programs to help balance work with life.