Landscape Consultant

$65,000 - $85,000/Yr

YardScapes Landscape Professionals - New Milford, CT

Full-time - Mid Level

Onsite - New Milford, CT

About the position

The Landscape Consultant plays a crucial role in a full-service landscape and design firm, serving as a client liaison for both new and existing accounts. This position focuses on achieving revenue and profitability goals while ensuring high-quality landscaping solutions for clients. The consultant will manage a portfolio of landscape maintenance accounts, engage in new sales activities, and maintain strong client relationships to meet their needs effectively.

Responsibilities

• Develop and maintain long-term client relationships with current accounts and proactively grow your client base through new leads, referrals, and other channels.
• Act as direct liaison between client and Operations Team to ensure exceptional organizational management, leadership, and communication of client's expectations and deliverables.
• Identify job site priorities and/or coordination of job site schedules.
• Perform regular property quality audits to provide enhancement and/or maintenance opportunities to the client and to provide feedback to the Operations Team on quality of work on properties to ensure that quality and service expectations are met.
• Proactively present landscape enhancement ideas and proposals to existing clients.
• Create client proposals, contracts, and recommendations that achieve targeted revenue and gross profit goals.
• Develop accurate estimates and takeoffs for both new and existing clients as needed.
• Assist in the company's growth through sales, networking, and marketing initiatives.
• Collaborate with Sales and Production teams to ensure profitability goals are in alignment with subcontracted services, materials, equipment, projects, labor management, and more.
• Liaise with Administrators to ensure the database is consistently updated with current client information and to assist with the collection of client Accounts Receivables as needed.
• Provide assistance with managing crew members as needed, including performance management, addressing complaints, and planning, assigning, or directing workload, which could include working in the field with the crews from time to time as well.
• Assist in ordering material and supplies for projects in a timely fashion.

Requirements

• Accredited Associate's or Bachelor's Degree preferred in a business-related field or equivalent experience in the landscape industry.
• 3 - 5+ years' experience in a residential Account Management role.
• Previous landscape industry Account Management or landscape industry-specific Sales experience required.
• 5+ years experience working in residential landscaping.
• Demonstrated experience in client relationship management and in maintaining a solid book of accounts.
• Highly proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Prior experience using industry-specific customer management software (knowledge of Aspire CRM a strong plus).
• Green industry experience required.
• Bilingual (Spanish) a plus.

Benefits

• 401(k)
• Paid time off
• Professional development assistance