Lakeway Grocery - Overnight Stock Controller - Full-Time

About the position

As a Stock Controller at H-E-B, you'll lead and provision a well-stocked and well-maintained department while providing superior customer service. You'll perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller role gives you the opportunity to learn about multiple products and departments across the total store, along with leading a team, a building block to many other jobs, making a career for you at H-E-B. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.

Responsibilities

• Lead and provision a well-stocked and well-maintained department.
• Perform supervisory responsibilities, including assisting with work scheduling and training Partners.
• Lead the overnight stocking team, delegating and directing work, motivating Partners, and holding the team accountable.
• Communicate the 'state of the team' to the Department Manager and Leader.
• Coach and develop Partners, assisting with new hire onboarding and training.
• Provide input on writing schedules and report on overnight time and attendance.
• Ensure compliance with inventory management SOPs and processes.
• Provide excellent customer service and model superior customer service and hospitality.
• Answer customer questions regarding products and assist them with selections.
• Merchandise products effectively.

Requirements

• Minimum age 18.
• 3+ months of experience in stocking or customer service.
• Experience leading an overnight team or large teams in other areas of the business (preferred).
• Completion of forklift/power jack training.
• Strong communication, interpersonal, and customer service skills.
• Ability to work overnight schedules.
• Ability to operate pallet jack/baler.
• Ability to manage multiple priorities and shift focus between tasks.

Nice-to-haves

• Experience leading an overnight team.
• Understanding of technology.
• Motivation to grow and learn with the company.