Lab Support Tech- Team Lead

Phoebe Putney Health System•Albany, GA

1d•Onsite

About The Position

Supervises all lab support staff, collects specimens for lab including drug screens and breath alcohols and processes specimens to ensure accurate clinical lab testing. Orients and trains new employees. Performs employee recognition/discipline and evaluations. Performs administrative duties that supports the Laboratory Supervisors and manages the effective operation of the department.

Requirements

High School Diploma or GED (Required)
2 - 3 years as a Phlebotomist (Required)
Nationally recognized phlebotomy certification such as ASCP or AMT
Certified Breath Alcohol Collector
Certified Drug Screen Collector

Nice To Haves

Vocational/Technical Degree (Preferred)
Certified Medical Assistant (CMA) Preferred
Certified Drug Screen Collection Trainer (must be obtained within 6 months of hire date)

Responsibilities

Provide assistance to the laboratory staff.
Supervises lab support staff.
Ensures schedules are posted, and shifts covered.
Assists in the collection of specimens for lab procedures to timely lab results.
Ensures competency checks are performed in an acceptable time frame.
Ensures evaluations of lab support staff are complete within an acceptable time frame.
Provides overall assistance to the laboratory department.
Maintains and orders office supplies, equipment and keep adequate log of information.
Answers telephone, screen calls, take messages and provide information according to established policies.
Maintains databases as directed.
Documents and submits required information and data in a timely fashion.
Clearly and accurately documents designated processes, policies, products, service offerings, etc.
Ensures that documentation is tailored to expected readers / users.
Uses correct terminology.
Conforms to required style and format.
Demonstrates technical skill in using equipment appropriate for role.
Understands equipment operation.
Maintains equipment in working order.
Troubleshoots equipment problems.
Uses technology to increase productivity.
Adapts to new technology.
Collection of chain of custody specimens for drug analysis and other drug collection protocols.
Perform breath alcohol collections.
Oversee training of new employees with these collections.
Follows protocols for federal, forensic, and observed drug screens.
Faxes chain-of-custody to Medical Review Officer.
Packages specimens for shipment, completes paperwork, and takes to shipping area in a timely manner.
Places correct charges into computer for appropriate company.
Uses correct Chain-of-Custody form.
Correctly identifies donor.
Correctly documents all entries on Chain-of-Custody form.
Gets results to proper company or individual in a prompt, confidential manner.
Train employees.
Perform re-training as needed.
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.