Drury Hotels - Nashville, TN

posted about 2 months ago

Part-time - Entry Level
Nashville, TN
Accommodation

About the position

At Drury Hotels, we believe that finding a place where you belong is what truly matters. We are committed to valuing our team members for who they are and what they do, ensuring they are well compensated for their contributions. Our property is located at 300 Korean Veterans Blvd., Nashville, Tennessee 37201, and we are currently seeking individuals who can help us create exceptional experiences for our guests. As part of our team, you will be responsible for overseeing our complimentary 5:30 p.m. Kickback "happy hour," ensuring that our guests have a delightful experience. This role involves food preparation, maintaining cleanliness in the kitchen and lobby areas, and ensuring that food safety standards are met. You will also be expected to provide excellent customer service, answering guests' questions and promoting the Drury culture through your interactions.

Responsibilities

  • Oversee the 5:30 Kickback for guests through food preparation and clean-up.
  • Ensure the kitchen and lobby area are clean and well organized.
  • Meet food safety standards and maintain appropriate supply levels.
  • Present and maintain high standards of integrity, service, and hospitality.
  • Answer guests' questions using knowledge of the hotel, area, and events.
  • Provide courteous, friendly guest service with a +1 Service attitude.

Requirements

  • Knowledge of hotel accommodations, community, and hotel services.
  • Ability to conduct accurate inventory of food items and calculate order levels.
  • Warm and friendly manner in communicating with guests.
  • Ability to speak and receive direction in English.

Benefits

  • Quarterly bonuses up to $3200/year based on hotel results.
  • Flexible scheduling and paid time off.
  • Hotel discounts and free room nights.
  • Mentorship and cross-training opportunities.
  • Development plans and management training.
  • Medical, dental, vision, prescription, life, and disability insurance.
  • Company-matched 401(k).
  • Ranked among Forbes' Best Midsize Employers (2023).
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