Lovisa Agency - Danbury, CT
posted 25 days ago
Full-time - Entry Level
Danbury, CT
501-1,000 employees
About the position
The Key Holder Sales Associate at Lovisa plays a crucial role in delivering exceptional customer service and maintaining an inviting store environment. This position involves leading customer interactions, visual merchandising, and operational excellence while supporting the growth of the Lovisa brand in the USA.
Responsibilities
- Lead customer service and create an upbeat environment.
- Oversee visual merchandising and new floor sets.
- Replenish the sales floor with new merchandise and implement seasonal promotions and markdowns.
- Conduct inventory counts and actively work to reduce shortage and loss.
- Stay updated with all training modules and cross-functional roles.
Requirements
- Prior experience in retail or hospitality.
- Strong time management and organizational skills.
- Ability to thrive in a fast-paced, high-volume environment.
- Exceptional communication skills.
- Passion for retail and fashion.
Nice-to-haves
- Experience in leading a team or mentoring others.
- Knowledge of cashier functions and operational processes.
Benefits
- Ongoing training, mentoring, and support for personal and career growth.
- Generous product discount.
- Incentives for performance.
- Ear piercing training.
- A culture committed to continuous improvement.
