Key Account Sales Coordinator

SCOSCHE INDUSTRIES INC•Bentonville, AR

4d•$27 - $30•Onsite

About The Position

The Key Account Sales Coordinator provides administrative and operational support for Scosche's key retail accounts, including Walmart and other major customers. This position assists with customer support, item setup and maintenance, reporting, meeting coordination, order tracking, and communication between customers and internal departments. The successful candidate will be highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced retail sales environment.

Requirements

Associate's degree or Bachelor's degree preferred.
Minimum two (2) years of administrative, sales support, customer service, or account support experience.
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Strong attention to detail and accuracy.
Ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
Proficiency in Google Workspace applications.
Ability to work effectively both independently and as part of a team.
Strong customer service and relationship-building skills.

Nice To Haves

Experience supporting retail customers preferred.
Walmart Retail Link experience preferred.
Consumer products, retail, distribution, or manufacturing experience a plus.

Responsibilities

Provide administrative support for assigned retail accounts.
Assist with order management, order tracking, inventory inquiries, and customer requests.
Monitor customer portals and communicate issues requiring follow-up.
Maintain account records, documentation, and customer files.
Coordinate communication between customers and internal departments including Sales, Customer Service, Product Development, Operations, and Supply Chain.
Assist in resolving routine customer service and operational issues.
Participate in customer meetings, business reviews, and internal planning meetings.
Prepare presentations, reports, spreadsheets, meeting materials, and product samples.
Document meeting notes, action items, and follow-up activities.
Support National Account Managers with customer projects and initiatives.
Utilize Walmart Retail Link and related customer systems to access information and generate reports.
Assist with monitoring sales, inventory, replenishment, and item activity.
Maintain customer portal information and account data.
Support account managers by gathering information and preparing reports as requested.
Assist with item setup, maintenance, and updates within retailer systems.
Maintain product information, pricing, specifications, and customer records.
Coordinate product setup documentation and support new item introductions.
Help ensure consistency between customer systems and internal records.
Develop working knowledge of Scosche products and product categories.
Assist with product presentations, line reviews, and customer meetings.
Maintain sales support materials and customer-facing documentation.
Support trade show preparation, vendor meetings, and special projects.
Prepare reports, spreadsheets, correspondence, and sales support documents.
Maintain organized files and documentation.
Assist with special projects and department initiatives as assigned.
Support overall sales team operations and customer service objectives.