Key Account Manager

$74,900 - $139,100/Yr

ABB - Houston, TX

Full-time - Mid Level

Hybrid - Houston, TX

Professional, Scientific, and Technical Services

About the position

As a Key Account Manager at ABB, you will play a pivotal role in developing, implementing, and managing account strategies that focus on growth, profitability, and customer satisfaction. This position is integral to the Process Automation Measurement & Analytics division, where you will coordinate sales activities, monitor ongoing projects, and resolve specific customer issues. Your expertise will be crucial in providing insights on market price developments and trends, ensuring that ABB remains competitive and responsive to customer needs. In this role, you will lead the development and execution of account plans and growth actions, understanding key business drivers and emerging risks such as sustainability, digital transformation, and cybersecurity. You will participate in crafting sales strategies tailored to the account, defining sales targets, and monitoring competitor activities to implement appropriate response strategies. Your ability to anticipate customer needs and market trends will be essential in driving the success of your accounts. The work model for this position is hybrid, allowing for flexibility in your work environment. You will be part of a talented team that values collaboration and innovation, contributing to ABB's mission of creating sustainable solutions for global challenges.

Responsibilities

• Develop and implement account strategies focused on growth, profitability, and customer satisfaction.
• Coordinate sales activities and monitor current projects.
• Manage the resolution of specific customer problems.
• Provide input on market price developments and trends.
• Lead the development and implementation of account plans and growth actions.
• Understand key business drivers and emerging risks for global customers.
• Participate in the development of sales strategies for the account.
• Define sales targets and monitor competitor activities.

Requirements

• Bachelor of Science degree, preferably in a business-related field.
• At least 5 years of experience in account sales and/or business development.
• Experience with ERP systems, preferably SAP.
• Familiarity with CRM tools, particularly Salesforce.
• Leadership experience in sales, engineering, and operational projects is a plus.
• Experience in strategic and operational planning.
• Ability to anticipate customer needs and market trends.
• Strong verbal communication, influencing, coaching, and leadership skills.

Nice-to-haves

• Experience in the industrial automation sector.
• Knowledge of smart instrumentation and analyzers.
• Familiarity with digital transformation initiatives.

Benefits

• Competitive salary range of $74,900 - $139,100 annually.
• Bonus eligibility based on performance.
• Hybrid work model offering flexibility.
• Opportunities for professional development and career growth.