Key Account Manager - Cardiovascular - Nashville, TN

About the position

The Cardiovascular Account Manager will report into a Cardiovascular Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts. The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.

Responsibilities

• Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
• Maintains comprehensive account profile / needs assessment / strategic plan
• Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc.
• Presents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly
• Accountable for ensuring formulary adoption in targeted / assigned hospital accounts
• Monitors Amgen business performance across Cardiovascular portfolio
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams
• Coordinates Amgen home office engagement with customers
• Builds and develops professional relationships with key customer decision-makers
• Partners closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons
• Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio
• Provides actionable field intelligence and recommendations to Amgen home office
• Leads contract delivery, business reviews and performance tracking
• Organizes competitive response
• Shapes the environment
• Executes value/FDAMA 114 tools where appropriate
• Supports value of innovation

Requirements

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Master's degree & 4 years of sales experience and/or related account management experience
• Bachelor's degree & 6 years of sales experience and/or related account management experience

Nice-to-haves

• 3+ years of account management and/or public payor experience strongly preferred
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience
• Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
• Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred
• District Management Experience preferred
• Reimbursement / managed care experience highly desirable
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferred
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
• Functional knowledge of Medicare and Government agencies
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible